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The project manager Bob Thomas met with me, gave me examples of roofing shingles to be used, explained the whole project such as if any plywood was bad, what it would cost to replace.  He made every effort to ensure I would be happy with the color choice, brought larger samples so I could see the subtle differences.

Bob kept in contact with me, the project had to be delayed 1 day due to heavy rain, and He let me know a day in advance.

He then rescheduled for the next day.

The crew arrived about 7:45, 6 roofers and the foreman; Lloyd.

They were very organized and careful. They covered the lower part of the house so nothing would be damaged, anything that could be damaged they moved for me.

The roofers kept a constant pace and completed the whole job beginning to end in less than 8 hours!! 

I am very impressed!!  All of my neighbors were very impressed also.

Throughout the project everyone was professional and courteous, the quality of material and workmanship is obvious, and I am very pleased. The clean-up was done very well too.

Of course the most important part of a roofing job is this.  We had heavy rain for 2 days after the roof was done, and NO LEAKS.

I highly recommend Pinnacle Roofing to anyone who needs this service.
— Robert - Alplaus
Everything went as I would have hoped. Arrived at time I was told. Removed our roof and installed new roof with professionalism. When the job was completed I never knew they were even here, cleaned up everything All debris was picked up including all roofing nails. Would definitely recommend pinnacle roofing to anybody looking to have a roof installed or for any repairs. Will definitely use them again.
— Dave - Rotterdam
Everything Pinnacle Roofing said they would do they did!!!!!  Bob Thomas was excellent with his crew. Pinnacle roofing said they would start on Tuesday and they did. Not only did they start that day, but they finished that day! The workmanship was great, professional and the cleanup was very good. My wife and I are pleased that there are contractors out there that are honest, reliable and do great work. We would definitely refer them to anyone that needs a roof. Thank You!
— Dakes and Linda - Clifton Park
A truly excellent job. I don't believe any other roofer could have done a better job. My wife and I are completely happy with the job. We would refer this contractor to anyone. There was nothing we were unhappy with.

The crew arrived at 7am and proceeded to work on the roof, tearing off the damaged shingles and replacing them with new ones. They worked methodically and professionally taking only a couple of short breaks. The work was excellent and they completed the entire job the same day. By 5pm, all was cleaned up and finished.
— William - Amsterdam
Replaced entire roof.  Removed all roofing material down to decking.  Installed new drip edge.  Installed ice & water shield 6' at eaves and in all valleys.  Installed new at roof to wall junctions and skylight.  Installed new boot around vent pipe.  Installed Owens Corning True Definition Architectural Shingles.  Installed ridge vent.  Cleaned and magnetically sweeped jobsite.

All of the above was completed to our complete satisfaction.  In fact, Bob Thomas, Sales Representative, and Lamont, job supervisor, went above and beyond; e.g., when the job was complete, we asked that the ridge vent above the garage be extended (approximately 1') to meet the house for strictly aesthetic reasons.  Bob Thomas and Lamont did not hesitate to satisfy this request... they came back the next day, on a Saturday, to add the one small ridge vent piece.  And, after adding the small 1' piece, checked to make sure that we were completely happy... we are!
— Jim - Waterford
Everything went great! I dealt with Bob Thomas who is very professional and accommodating. I was impressed at how quickly he came to my home to prepare the estimate and he even left a folder full of information about what products would be used and why. For someone who has never dealt with replacing a roof before it was very helpful. Scheduling the installation was very easy and was even done on a Saturday, just a week from when we signed the contract. All the workmen that showed up at our home were there to start at 7:30 and very efficient and knowledgeable. We were home for half the day, left to go to a wedding and by the time we came home it was like they were never there, except we had a beautiful new roof. My driveway and yard were all cleaned up we did not have to lift a finger. I would definitely recommend Pinnacle roofing to anyone looking to have their roof done.
— Susan - Niskayuna
Bob Thomas was fantastic to deal with. He explained every detail of the project and went to great lengths to be sure that all of my concerns were addressed in the proposal.  I can't say enough good things about the crew of hard working guys that came to do the work.  They were polite, courteous and worked very well together. Not only did they do a great job with the roof, they made sure that our landscaping did not get damaged and were very thorough in cleaning up the site afterwards.  I am so grateful for the attention to detail shown by both Bob and his crew.  In addition to his hard work, Lamont did a great job overseeing everything the day of the project and was able to answer any question that I had.

The things I appreciated the most were that they were on-time, were reasonably priced, did what they said they were going to do and finished the roof in one day. The next day Jamie and his crew came back to reinstall the gutter guards and put new flashing up as Bob had promised. I would highly recommend Pinnacle Roofing.
— Mary - Schuylerville
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